Job Description
Job Title: Client support representative - systems
Salary: $37.20 / Hour
Vacancy: 2
Employment groups: Youth, Indigenous people, Newcomers to Canada
Terms of employment: Permanent, Full time 35 hours/week
Employer: Client support representative - systems
Location: 10322 Jasper Avenue NW Edmonton, Alberta T5J 1Y7
Start date: As soon as possible
Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Repetitive tasks
Personal Suitability
Team player, Accurate, Client focus
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
How to apply
By email:
freshtechservices01@gmail.com