Guest service agent – Huber Developments Ltd Prestige Lakeside Resort Nelson

Job ID 5998689
Posted on Sep 29 2021 to Mar 28 2022
Employer: Huber Developments Ltd Prestige Lakeside Resort Nelson
Experience: 0 - 1 Years
$ 17.00 / Hour
Nelson, British Columbia

Expired

Job Description

Location: Nelson, BCV1L 6G3
Salary: $17.00 / hour
Vacancies: 1 vacancy
Employment groups: Students, Youth, Veterans of the Canadian Armed Forces, Visible minorities, Indigenous people, Newcomers to Canada, Seniors, Apprentices
Terms of employment: Permanent employment, Full time 30 to 40 hours/week
Start date: As soon as possible
Benefits: Medical benefits
Employment conditions: On call, Overtime, Early morning, Morning, Day, Evening, Shift, Weekend, Night, Flexible hours

Languages
English

Education
Secondary (high) school graduation certificate

Experience
Will train

Transportation/Travel Information
Travel expenses paid by the employer

Work Conditions and Physical Capabilities
Overtime required, Work under pressure, Fast-paced environment, Standing for extended periods, Attention to detail

Personal Suitability
Client focus, Team player, Effective interpersonal skills, Excellent oral communication, Flexibility, Dependability, Organized, Excellent written communication, Judgement, Reliability

Specific Skills
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Perform light housekeeping and cleaning duties, Handle wake-up calls, Assist clients/guests with special needs, Provide customer service

How to apply
By email
humanresources@prestigehotels.ca

Intended job posting audience
Only persons who are legally allowed to work in Canada can apply for this job. If you are not currently authorized to work in Canada, do not apply as the employer will not consider your job application.

Industry
Hospitality
Education
Secondary School
Job Type
Full-Time